Tech Data - Americas

  • Program Specialist

    Location US-AZ-Tempe
    Req Number
    Weekly Work Hours
    Travel Required
    Less than 10%
    Working Time
    Position Type
  • Overview

    Manages assigned Supplier programs for Tech Data.  Serves as the primary liaison between the company sales team, suppliers, and resellers. Communicates program changes and status.

    Essential Duties & Responsibilities Required

    • Manages assigned Supplier programs within Tech Data.  
    • Responsible for daily consultative, customer facing engagements for the program(s).
    • Liaison between Tech Data, Suppliers, and resellers for program changes, updates, process, trainings, etc.
    • Actively involved in and maintains current knowledge on all program changes, requirements and parameters and provides feedback to Suppliers regarding program.
    • Provides feedback to Suppliers regarding such issues as needs of the resellers, potential program changes or process improvements.
    • Creates communications to keep Resellers and Tech Data sales teams up to date on Supplier programs.
    • Tracks sales and reports on sale status and ROI as a result of Supplier program participation.
    • Manages sales, tracks expirations, etc to ensure business isn’t lost to a competitor.
    • Achieves monthly target sales goals through sales for program.
    • Provides analytical support to a specific functional area, department, or division. 
    • Develops and provides reporting for assigned area/department/division.
    • Prepares/analyzes ad hoc reports and creates formal presentations.
    • Able to assimilate research data from a variety of sources, analyze, and recommend appropriate courses of action to take.

    Qualifications, Required Knowledge Skills & Abilities and Working Conditions

    • 2-3 years of program/project management skills required. 
    • Bachelor's degree OR equivalent years of experience. 
    • Basic to intermediate Reporting experience required.
    • Attention to detail, excellent time management and multi-tasking skills Knowledge of the IT distribution industry
    • Must demonstrate excellent verbal and written communication skills sufficient to work in a successful team environment and effectively interface with partner and supplier by telephone and /or email
    • Ability to work well in time-sensitive situations where customer satisfaction is the ultimate goal
    • Ability to interact well with others, good phone communication skills, good communication and people skills, professional demeanor
    • Able to constructively work under stress and pressure when faced with high workloads and deadlines.
    • Able to interact effectively with all levels of management.
    • Able to work independently with minimum supervision.
    • Possesses strong organizational and time management skills, driving tasks to completion.
    • Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at an intermediate level.
    • Able to maintain confidentiality of sensitive information.

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