Tech Data - Americas

  • Reconciler

    Location US-FL-Clearwater
    Req Number
    2018-23048
    Weekly Work Hours
    40
    Shift
    9AM-6PM
    Travel Required
    Less than 10%
    Working Time
    Full-Time
    Position Type
    Employee
  • Overview

    Reconciles accounts to clear delinquent and discrepant balances. Provides customers with documentation as requested. Helps ensure regional performance goals of bad debt, over 90 and DSO.

    Essential Duties & Responsibilities Required

    • Reconciles and collects accounts for assigned accounts.
    • Utilizes necessary reporting and systems to actively contact customers in regards to account transactions.
    • Initiates contact and follows up with customers until reconciled items and past due balances are resolved and cleared from the account. 
    • Researches and resolves any balancing issues of the payments with the customer and the accounting department, contacts customers in regards to unapplied payments and ensures proper application of the payment.
    • Manages and monitors account activity of assigned accounts from an ATB standpoint.
    • Acts as the customer liaison. Coordinates and facilitates with inter-company departments in resolution of potential disputed items on the customers account.
    • Approves write offs up to pre-established limits.
    • Approves check requests up to pre-established limits.
    • Serves as back up for Credit Analyst when necessary.
    • Performs additional duties as assigned
    • Meets attendance and punctuality standards

    Qualifications, Required Knowledge Skills & Abilities and Working Conditions

    The requirements listed below are representative of the knowledge, skill, and/or ability required:

     

    • High School Diploma/GED Required; Associates or Bachelor's Degree preferred and approximately 1 year experience in Accounting, Finance, or Accounting Systems
    • Able to build solid, effective working relationships with others.
    • Able to assimilate research data from a variety of sources, analyze, and recommend appropriate courses of action to take.
    • Able to express ideas clearly and convey necessary information.
    • Able to identify needs and opportunities and develop action plans to address.
    • Able to quickly learn new systems and technology.
    • Able to sort through numerical information and recognize trends and details.
    • Able to troubleshoot system-related problems. Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at a basic level.
    • Able to be attentive and foster two-way conversation.
    • Able to maintain a positive attitude in the face of criticism, rejection, or failure.
    • Able to maintain confidentiality of sensitive information.
    • Able to perform basic mathematical calculations.
    • Able to work independently with minimum supervision.
    • Able to maintain confidentiality of sensitive information.

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