Tech Data - Americas

  • Quality Technician II

    Location US-OH-Groveport (Columbus)
    Req Number
    Weekly Work Hours
    7:00AM to 3:30PM (half hour lunch)
    Travel Required
    Working Time
    Position Type
  • Overview


    Performs final and in-process inspections and audits to ensure product builds are performed according to specifications and build requirements. Coordinates product return to suppliers for corrective action. Complies with ISO and other quality system standards. Such activities may include the following as well as other duties as assigned:

    Essential Duties & Responsibilities Required

     Principal Responsibilities:

    •  Conducts random, scheduled and/or unscheduled audits to determine conformance to customer specifications and technical drawings, manufacturer's specifications, assembly manuals requirements, company processes and procedures and other such specifications and requirements.
    •  May perform root cause analyses by inspecting and evaluating material returns, reviewing documentation, interviewing employees and assessing conformance to quality assurance standards to determine the cause of defects, malfunctions or process breakdowns.
    •  Maintains data and logs on data quality, returned material, supplier information, nonconformance to build procedures, errors, findings and recommendations to use for trend analyses.
    •  Prepares required product return documentation to supplier for failure analysis and monitors corrective action response.
    •  May coordinate or assist in developing and maintaining all ISO system documentation, including work instructions and departmental policies and procedures.
    •  Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics.

    Qualifications, Required Knowledge Skills & Abilities and Working Conditions



    Job Level Specifications:  

    •  Applies general knowledge of the organization, job content, practices and procedures. Has acquired the knowledge and skills necessary to be proficient in all aspects of job.
    •  Performs functions moderately complex in nature and recognizes the need to apply various methods to accomplish tasks.
    •  Work is performed independently under minimal supervision except for new assignments. Sets priorities for performing work and managing time to complete tasks.
    •  Interacts with peers and direct management. Some exchange of information with other internal departments or work groups is required to perform role.
    •  Impact of decisions may affect the department. Errors may result in moderate loss of time, resources and customer/user satisfaction.




     Typically 2+ years




     High School Diploma or equivalent

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