Tech Data - Americas

  • Analyst, Credit & Collections

    Location US-AZ-Tempe
    Req Number
    Weekly Work Hours
    Travel Required
    Working Time
    Position Type
  • Overview

    Performs self-directed analysis and makes credit decisions in order to minimize bad debt and maximize sales revenue for customers whose business creates significant financial returns to Tech Data. Such activities may include the following as well as other duties as assigned.

    Essential Duties & Responsibilities Required

    Principal Responsibilities:

    • Makes independent credit decisions or provides trusted critical assessments to minimize bad debt and maximize sales revenue for customers whose business creates significant financial returns to Tech Data
    • Initiates collection activity on assigned accounts, with the ability and responsibility to negotiate payment terms that maximize accounts receivable turns within R&A, or make recommendations for collection to management
    • Performs in-depth analysis of credit application and financial statements (including balance sheet and income statements) for potential new accounts and makes initial determination of the degree of risk represented by the data
    • Evaluates and makes critical assessment of the credit risk posed by individual accounts to determine the level of credit extension to current and prospective customers, as assigned
    • Works with sales and customers to approve or reject orders within specific dollar limits for shipment based on analysis results, including payment history
    • Evaluates and presents recommendations to management for large orders and credit limit requests in excess of assigned R & A
    • Investigates and resolves credit disputes with sales and customer service staff
    • Manage disputes (Charge Back Discrepancy Documentation - CBDD) so they are closed within 30 days
    • Maintains and updates records of all delinquent accounts and incomplete information


    Job Level Specifications:

    • Knowledge of collection rules and regulations, and credit decision-making
    • Knowledge of commercial credit analysis and/or secured lending
    • Strong credit and analytical skills to analyze various financial data and make critical credit decisions Highly developed negotiation and customer service skills
    • Knowledge of accounting and accounts receivable processes
    • Ability to operate in fast paced environment with changing priorities
    • Strong verbal and written communication skills
    • Ability to work effectively with a diverse group of customers

    Qualifications, Required Knowledge Skills & Abilities and Working Conditions

    Work Experience:

    • Four years of progressively more responsible R&A collections or credit analysis, or similar related experience

    Education and Certification(s):

    • AA in Accounting, Business or a related field or equivalent combination of formal education and directly related experience is required

    Distinguishing Characteristics:

    • Requires the ability to perform in a self-directed manner to perform credit analysis and decision making within the applicable responsibility and authority (R&A)

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