Tech Data - Americas

  • Manager, Corporate Security

    Location US-OH-Groveport (Columbus)
    Req Number
    2018-22644
    Weekly Work Hours
    40
    Shift
    8-5
    Travel Required
    Less than 10%
    Working Time
    Full-Time
    Position Type
    Employee
  • Overview

    Manages, coordinates and directs the activity of a trained on-site security staff. Oversees all aspects of logistics center security, including, but not limited to: guard operations, alarm systems, access control, CCTV and recording equipment, police liaison, and perimeter control. Performs random quality control and loss prevention audits of receiving, putaway, picking, packing, shipping and CPU processes. Reports all procedural flaws and discrepancies to next level management. Acts as a liaison between local carriers utilized by Tech Data Corporation and the carrier security personnel. Conducts investigations relating to missing product and fraudulent activity; coordinates findings with law enforcement agencies and next level management.

    Essential Duties & Responsibilities Required

    • Prevents and reports any loss or theft of company property.
    • Ensures compliance with established corporate security policies.
    • Completes weekly audits utilizing the Physical Security Protocol, to include but not limited to checks of door contacts, motion detectors, photoelectric transmitters/receivers, and audio alarm system.
    • Ensures all security systems are operative, including radio/telephone communications for security personnel.
    • Arranges for repairs of any inoperative security equipment in coordination with the Maintenance Manager or appropriate subcontractor.
    • Conducts monthly tests of all alarm systems in coordination with the Central Monitoring Station.
    • Records all alarm activations, including false alarms.
    • Is available to respond to alarm activations on weekends and holidays.
    • Coordinates all security guard operations, and ensures the quality of the guard force is satisfactory.
    • Supervises and conducts regularly scheduled training of the guard force, to ensure they are familiar with and enforcing current Tech Data security policies and procedures.
    • Conducts regular training of Tech Data personnel regarding loss prevention and security issues.
    • Holds weekly scheduled meetings with the captain of the contract guard force.
    • Conducts investigations of suspected criminal activity involving company operations, and coordinates with the appropriate law enforcement agencies.
    • Reviews CCTV tapes in connection with investigation activities, and maintains a detailed log of times and dates tapes are changed.
    • Conducts administrative investigations involving alleged violations of Tech Data policies and procedures.
    • Coordinates closely with Inventory Control, and follows up on issues involving missing product.
    • Participates in all quarterly physical inventories, and investigates significant variances.
    • Performs random audits of receiving, putaway, picking, shipping and CPU operations, and prepares reports of findings.
    • Conducts random "security cycle counts" of "hot" items, independent of Inventory Control's routine counts.
    • Records all major discrepancies and variances via weekly error reports.
    • Maintains a proactive stance, and makes recommendations that enhance the company's security posture.
    • Maintains an ongoing close liaison with appropriate law enforcement agencies.
    • Provides reports as required by the Corporate Loss Prevention Department.
    • Travels to other Tech Data Logistic Centers to support their security function when needed.
    • Performs additional duties as assigned
    • Meets attendance and punctuality standards

    Qualifications, Required Knowledge Skills & Abilities and Working Conditions

    The requirements listed below are representative of the knowledge, skill, and/or ability required:

     

    • Analyze and resolve complex issues and problems in a sound and timely fashion.
    • Conduct in-depth interviews and investigations relating to criminal and/or civil violations.
    • Able to build solid, effective working relationships with others.
    • Interact effectively with all levels of management.
    • Able to facilitate group interactions.
    • Able to identify areas of risk/concern in area of responsibility.
    • Supervise, train, and evaluate the performance of subordinates.
    • Use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at a basic level.
    • Able to maintain confidentiality of sensitive information.
    • negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results. Able to quickly learn new systems and technology.
    • Able to work independently with minimum supervision.
    • Knowledge of and ability to handle potential hostile situations until the arrival of law enforcement authorities.
    • Able to maintain confidentiality of senstitive information.
    • Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.
    • Possesses strong multi-cultural interpersonal skills. 
    • Minimum of seven years experience in related field
    • Bachelors degree desired 
    • Previous supervisory experience desired.

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