Tech Data - Americas

  • Electronic Repair Technician - Lead

    Location US-OH-Groveport (Columbus)
    Req Number
    2018-22590
    Weekly Work Hours
    40
    Shift
    3pm - 11:30pm
    Travel Required
    None
    Working Time
    Full-Time
  • Overview

    The Electronic Repair Technician - Lead will head a team of technicians responsible for analyzing, troubleshooting, repairing, and resolving technical problems on equipment at the component level.  

     

     

    This position is second shift from 3pm to 11:30pm M-F

    Essential Duties & Responsibilities Required

    Principal Responsibilities:

    • Troubleshoots electronics devices at component level and resolves integration and configuration problems.
    • Recommends replacements or repairs as appropriate.
    • May also perform equipment and component cleaning, regularly scheduled maintenance services and equipment calibration.
    • Performs equipment set-up as needed.
    • Completes documentation itemizing services and updates related logs, e.g., inventory, environmental.

     

    Job Level Specifications:

    • Mastery knowledge of the position and how it affects the organization.
    • Specialized knowledge and full mastery of the job content, practices and procedures.
    • Develops process improvement on a wide variety of tasks.
    • Consistently works on highly complex problems requiring independent action and decision making.
    • Must determine best course of action to resolve problems and frequently makes recommendations for improvement.
    • Work is performed under little or no guidance and assigned in the form of broad objectives.
    • Significant ingenuity is expected to recommend solutions to complex problems.
    • May act as informal team leader and coach junior team members.
    • Frequently interacts with management, external contacts and other work groups.
    • Coordinates efforts with other departments for optimal efficiency.
    • Actions impact the department and the organization.
    • Errors are very difficult to detect and remedy and will require significant expenditure to resolve.

    Qualifications, Required Knowledge Skills & Abilities and Working Conditions

    Work Experience:

    • 5+ years in an electronic repair technician role
    • 1+ year leadership experience preferred

     

    Education and Certification(s):

    • High School Diploma or equivalent

    Distinguishing Characteristics:

    • Ability to work second shift from 3pm to 11:30pm.
    • Specific department may require specialized certification, e.g. A+.
    • May require standing for prolonged periods of time and lift up to 50 pounds.
    • Overtime may be required based on business need.

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