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The Quality & Training Specialist is primarily responsible for delivering group and individual training to employees that perform (receiving, put-away, picking, and packing) functions for an automated Logistics Center (LC); which includes providing recommendations into the development of training materials. This position is responsible for performing quality audits of all tasks/functions in accordance with established standard operating procedures, document pass/fail and deliver feedback/coaching to department leaders for immediate corrective action to support improved business operations. Responsible for maintaining all training and auditing records as pursuant to ISO 9001:2015 requirements. This position is expected to identify root causes in overall LC performance and process gaps as it relates to (receiving, put-away, picking, and packing) and work with LC leadership to ensure conformance to Standard Operation Procedures.
Previous Work Experience: