Tech Data is one of the world’s largest technology providers in IT distribution. Tech Data is currently ranked No. 83 on the Fortune 100® and has been named one of Fortune’s “World’s Most Admired Companies” for seven straight years.
The Tech Data difference is in our people. Every day customers like Best Buy, CDW, Office Depot, etc… depend on us to help them cost-effectively support the technology needs of end users of all sizes, including small- and medium-sized businesses, large enterprises, educational institutions, government agencies, and consumers. Working for Tech Data, you will be supporting manufacturers such as, Apple, Brocade, Cisco, Dell, HP, IBM, Lenovo, Microsoft, Oracle, VMWare, etc…
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This position is responsible for processing transactions pertaining to VMware for specific product lines. Support for vendor specific questions via phone or e-mail. Acts as an expert resource for information and guidance on VMware products, services, operations, and marketing programs. Able to leverage knowledge of VMware and Tech Data’s internal resources to provide resolution or escalation to appropriate working party
Responsible for administration of Customer Inbound Calls
Knowledge, Skills, and/or Abilities Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Previous Experience (Years & Type): 0-2 years experience
Travel:Less than 10%
Professional, office environment.