Tech Data connects the world with the power of technology. Our end-to-end portfolio of products, services and solutions, highly specialized skills, and expertise in next-generation technologies enable channel partners to bring to market the products and solutions the world needs to connect, grow and advance. Tech Data is ranked No. 83 on the Fortune 500® and has been named one of Fortune’s World’s Most Admired Companies for nine straight years. To find out more, follow us on Twitter, LinkedIn, and Facebook.
The Analyst, Help Desk II provides technical and/or business process support services, assistance, guidance and general problem resolution in response to ?how to? call from external customers involving specific areas of assignment. Such activities may include the following as well as other duties as assigned:
Job Level Specifications:
Education and Certification(s):