Tech Data - Americas

  • Solutions Architect

    Location US-AZ-Tempe
    Req Number
    2018-21515
    Weekly Work Hours
    40
    Shift
    9-6
    Travel Required
    Less than 10%
    Relocation Assistance Available
    No
    Working Time
    Full-Time
  • Overview

    • Supports more complex technology, like Virtualization, Data Center, Storage, UC and Cloud Solutions
    • May specialize in one vendor or support multiple technologies
    • Must be available to travel in the field, to help our resellers understand the interworkings of today's complex technologies

    Essential Duties & Responsibilities Required

    • Provide technical solutions expertise to customers and their end users in a consultative sales environment
    • Develop complete solutions to meet the requirements/specifications of the customer
    • Maintain new and current technical expertise across many technologies, such as data center, virtualization, security, mobility, unified communication, and cloud solutions
    • Provide internal and external technical presentations and training
    • Act as a visionary for recommending strategic vendors to enhance Tech Data's line card
    • Work with sales to identify new or existing customers for specific technologies
    • Assist in determining developmental needs of other technical resources and provide training and/or mentoring as required
    • Performs additional duties as assigned
    • Meets attendance and punctuality standards

    Qualifications, Required Knowledge Skills & Abilities and Working Conditions

    The requirements listed below are representative of the knowledge, skill, and/or ability required

    • Able to adjust readily to change and adapt as needed
    • Able to analyze and resolve complex issues and problems in a sound and timely fashion
    • Able to answer phone and greet public in a friendly and courteous manner
    • Able to assimilate research data from a variety of sources, analyze, and recommend appropriate courses of action to take
    • Able to avoid win/loss situations and ensure productive resolutions of conflict
    • Able to build solid, effective working relationships with others
    • Able to coach others in the development of their skills
    • Able to comprehend, integrate, and improve upon complex cross-functional business processes
    • Able to constructively work under stress and pressure when faced with high workloads and deadlines
    • Able to create and conduct formal presentations
    • Able to design and develop sophisticated models for related area of responsibility
    • Able to display a preference for interacting with people, being friendly, outgoing, articulate and socially at ease
    • Able to display assertiveness and a high level of self-confidence
    • Able to express ideas clearly and convey necessary information
    • Able to facilitate group interactions
    • Able to identify areas of risk/concern in area of responsibility
    • Able to identify needs and opportunities and develop action plans to address
    • Able to interact effectively with all levels of management
    • Able to be attentive and foster two-way conversation
    • Able to maintain a positive attitude in the face of criticism, rejection, or failure
    • Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities
    • Able to maintain confidentiality of sensitive information
    • Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results
    • Able to quickly learn new systems and technology
    • Able to recognize and attend to important details with accuracy and efficiency
    • Able to serve as a resource to others in the resolution of complex problems and issues
    • Able to think strategically and tactically
    • Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at an advanced level
    • Able to work independently with minimum supervision
    • Knowledge and/or expertise in related area of responsibility
    • Must have independent thought, ability to organize individual work product as well as project based personnel
    • Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive
    • Possesses strong organizational and time management skills, driving tasks to completion
    • High end certifications in 3 of : Virtualization, Storage, Cloud, Networking, Servers Specific certifications in VMWare/Msoft; Cisco/HP/IBM; SAN, Networking, Data Center*Able to maintain confidentiality of senstitive information

    About Us

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