- Supports more complex technology, like Virtualization, Data Center, Storage, UC and Cloud Solutions
- May specialize in one vendor or support multiple technologies
- Must be available to travel in the field, to help our resellers understand the inter-workings of today's complex technologies
Essential Duties & Responsibilities Required
- Provide technical solutions expertise to customers and their end users in a consultative sales environment.
- Develop complete solutions to meet the requirements/specifications of the customer.
- Maintain new and current technical expertise across many technologies, such as data center, virtualization, security, mobility, unified communication, and cloud solutions
- Provide internal and external technical presentations and training
- Act as a visionary for recommending strategic vendors to enhance Tech Data's line card
- Work with sales to identify new or existing customers for specific technologies
- Assist in determining developmental needs of other technical resources and provide training and/or mentoring as required
- Performs additional duties as assigned
- Meets attendance and punctuality standards
Qualifications, Required Knowledge Skills & Abilities and Working Conditions
- High end certifications in 3 of: Virtualization, Storage, Cloud, Networking, Servers Specific certifications in VMWare/Msoft; Cisco/HP/IBM; SAN, Networking, Data Center
- Minimum of (1) year experience with cloud technologies, Azure or SQL Server.
- Minimum of (5) years technical support experience with PC's, high-end servers, local area networks, and associated components with at least (2) years in phone support environment
- Minimum of (1) year vendor relations experience in a presales vendor support role
- Minimum of (1) year experience in formal product presentations and/or technical sales training experience to small and medium audiences
- Knowledge of the interoperability of various PC components, software, peripherals, networking, desktop platforms, applications, standalone and network operating systems, with strong technical abilities in at least (2) of these areas
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