Tech Data - Americas

  • Trainer

    Location US-FL-Clearwater
    Req Number
    2018-21487
    Weekly Work Hours
    40
    Shift
    9-6
    Travel Required
    20%
    Relocation Assistance Available
    No
    Working Time
    Full-Time
  • Overview

    Develops and delivers designated training programs for Tech Data employees for both non-exempt and managerial. Assesses, recommends, develops and/or sources needed training courses, materials, and activities.

    Essential Duties & Responsibilities Required

    • Employee instruction: Provides classroom, one-on-one, and on the job training and instruction to new and existing employees on technical and non-technical subjects. Makes any necessary changes/additions to software applications training as necessary
    • Program Development/Implementation: Develops and/or sources specialized training programs as needed. Performs ongoing review and updating of existing designated training programs and materials. 
    • Program Evaluation: Evaluates the effectiveness of programs delivered through various established measurement methods such as surveys, training skills attainment and management development. 
    • Serves as "Performance Consultant": Effectively assists clients with needs assessments, skills gap identification and makes appropriate developmental activity suggestions based on information gathered.
    • Performs additional duties as assigned
    • Meets attendance and punctuality standards

    Qualifications, Required Knowledge Skills & Abilities and Working Conditions

    • The requirements listed below are representative of the knowledge, skill, and/or ability required.
    • Able to build solid, effective working relationships with others.
    • Able to assimilate research data from a variety of sources, analyze, and recommend appropriate courses of action to take.
    • Able to coach others in the development of their skills.
    • Able to constructively work under stress and pressure when faced with high workloads and deadlines.
    • Able to create and conduct formal presentations.
    • Able to display a preference for interacting with people, being friendly, outgoing, articulate and socially at ease.
    • Able to adjust readily to change and adapt as needed.
    • Able to avoid win/loss situations and ensure productive resolutions of conflict.
    • Able to display assertiveness and a high level of self-confidence.
    • Able to express ideas clearly and convey necessary information.
    • Able to facilitate group interactions.
    • Able to identify needs and opportunities and develop action plans to address.
    • Able to interact effectively with all levels of management.
    • Able to serve as a resource to others in the resolution of complex problems and issues.
    • Able to supervise, train, and evaluate the performance of subordinates.
    • Able to think strategically and tactically. Able to work independently with minimum supervision.
    • Able to maintain a positive attitude in the face of criticism, rejection, or failure.
    • Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
    • Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.
    • Able to prepare/analyze appropriate reports and other business correspondence. Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive. Possesses strong organizational and time management skills, driving tasks to completion.
    • Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at an intermediate level. 
    • Experience in instructional design and training delivery required.
    • Corporate training experience preferred.
    • Able to maintain confidentiality of senstitive information.

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