Tech Data - Americas

  • Employee Relations Advisor

    Location US-FL-Clearwater
    Req Number
    2018-21333
    Weekly Work Hours
    40
    Shift
    9:00 - 6:00
    Travel Required
    Less than 10%
    Relocation Assistance Available
    No
    Working Time
    Full-Time
  • Overview

    Within the Employee Relations Center (ERC), the Advisors report to the Director, Employee Relations and are responsible for providing coaching and guidance to managers and employees across the United States.  The ERC supports a wide variety of areas including questions regarding employee relations, policy interpretation, disciplinary actions and investigations. 

      

    ERC Advisors are responsible for prompt and effective resolution of employee relations concerns, including investigations of Title VII complaints, EEOC charges, and other concerns of unfair treatment.  Advisors will ensure accurate tracking, documentation, and management of employee relations cases. 

      

    The ERC Advisors drive consistent practices with respect to disciplinary actions across the organization, and provide information and guidance regarding company policies and applicable laws and regulations. Advisors are responsible to managing the email bocfor sharing “on-call” responsibilities on a rotating basis (on call to 8:00 pm EST) with others on the ERC team. The Advisor will provide support for Tech Data locations and team members throughout the U.S. via phone. These roles will require minimal travel to the field locations, primarily when on-site investigations are necessary.

      

    On occasion, the Advisor will support field-training needs around building manager/supervisor capabilities in areas of expertise such as prevention of harassment, and delivery of disciplinary decisions or performance feedback. Success in this role will be enabled by strong employee relations experience, investigation experience, and coaching managers with respect to performance and disciplinary issues. Having worked within a centralized employee relations team for a larger company is a plus.  Strong communications skills and the ability to effectively handle confidential information are critical to this role.

     

    Because our Advisor, Employee Relations will be the subject matter experts in fair employment practices throughout the U.S., they will have the opportunity to enhance and deepen their knowledge of EEOC regulations as well as federal and state employment laws.  Advisors will also garner broad business acumen of the company through communications and support of all divisions within the U.S.

    Essential Duties & Responsibilities Required

    Experience Required:

    • 5 years or more of  relevant HR employee relations experience.
    • Experience engaging in the ADA & FMLA interactive dialogue process.
    • Investigation of Title VII complaints.

    Certifications:

    • PHR/SPHR or SHRM-CP certifications preferred. 

    Skills Required:

    • Complex problem solving, critical thinking, judgment and decision making, negotiations, active listening, persuasion, strong written and verbal skills.
    • Sevice orientated: high level of proctive follow-up and follow-through, ability to build strong relationships.
    • Ability to communicate human resource comcepts and processes to a broad range of employees and management.
    • Ability to simultaneously resolve multiple ER cases at varying levels of complexity  
    • Bi-lingual in English & Spanish a plus

     Location:

    • Corporate office / Clearwater, FL 
    • Remote work arrangments currently not available due to business needs
    • Travel no more than 10%

     

     

     

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