Supervises and directs the workflow of staff related to Channel Services pass through programs to ensure that objectives are being met in a timely manner. Supports internal and external customer inquiries and escaluations. Supervise multiple pass through programs and ensure validation quidelines are followed. Manages day to day activities including reporting, processing, and GL reconciliations. Identifies opportunities to streamline processes and procedures. Supervises and supports critical accounting, finance, reporting, and/or related functions. Provides guidance, training, motivation, and work scheduling for staff. Supports Manager and/or Director as appropriate. Mentors and develops staff.