Tech Data - Americas

  • Systems Sales Engineer

    Location US-FL-Clearwater
    Req Number
    Weekly Work Hours
    Travel Required
    Less than 10%
    Relocation Assistance Available
    Working Time
  • Overview

    Who we are:  


    Tech Data is one of the world’s largest technology providers in IT distribution. Tech Data is currently ranked No. 83 on the Fortune 100® and has been named one of Fortune’s “World’s Most Admired Companies” for seven straight years.


    The Tech Data difference is in our people.  Every day customers like Best Buy, CDW, Office Depot, etc… depend on us to help them cost-effectively support the technology needs of end users of all sizes, including small- and medium-sized businesses, large enterprises, educational institutions, government agencies, and consumers.  Working for Tech Data, you will be supporting manufacturers such as, Apple, Brocade, Cisco, Dell, HP, IBM, Lenovo, Microsoft, Oracle, VMWare, etc…


    The video link below provides a glimpse into our world!





    By applying for this opportunity you’ll be considered for the following areas:



    Systems Engineer:

    Promotes product awareness, provides pre-sales technical support including phone support, system diagrams, proposals, and training in order to grow the sales of a funding vendor's product line. Stays current with vendor-specific technical certifications in order to make appropriate recommendations to resellers on the configuration and design of system solutions. Works closely with Tech Data's Product Manager and the funding vendor's representatives to execute marketing activities. Establishes and develops solid business relationships with vendors, Tech Data customers and other internal Tech Data departments. Identifies opportunities to improve the quality of Systems Engineering engagement with inside and outside customers. Accepts ownership of suggested improvements and works with the Tech Data team, vendor, and Systems Engineering Management to develop an implementation plan.

    Essential Duties & Responsibilities Required

    Essential Duties and Responsibilities:

    • Provides technical solutions and configuration design expertise to customers and sales on specified product line(s). Uses independent judgement and discretion in making solution recommendations. No second-level review occurs.
    • Provides sales/marketing support to increase vendor and product awareness.
    • Provides technical presentations/training to sales, support, and customers.
    • Participates in departmental projects in leadership/ownership role.
    • Places orders for customers in accordance with Tech Data's pricing guidelines.
    • Updates Tech Data's systems and tools with accurate technical data on specific product line(s).
    • Provides technical and non-technical input to team members, project leaders, and management, as appropriate



    Qualifications, Required Knowledge Skills & Abilities and Working Conditions



    Previous Experience Required:

    • 5+ years of technical support experience with PC's, high-end servers, local area networks, and associated components with at least 2+years in phone support environment
    • (1) year vendor relations experience in a presales vendor support role
    • (1) year experience in formal product presentations and/or technical sales training experience to small and medium audiences
    • (1) year experience in project management * Previous trade show experience
    • Knowledge of the interoperability of various PC components, software, peripherals, networking, desktop platforms, applications, standalone and network operating systems, with strong technical abilities in at least (2) of these areas



    Education/Certifications Required:

    • Minimum of one current major certification recognized by the Systems Engineering Department (currency must be maintained), with a strong commitment to continued development of technical skills as evidenced by additional certifications (i.e. CompTIA and/or CCNA etc.)
    • Demonstrate expertise on a relevant technology or product line preferred
    • High School Diploma / G.E.D Required
    • Bachelor’s Degree Preferred


    Knowledge, Experience, Skills and Abilities Required (ALL):

    • Able to build solid, effective working relationships with others.
    • Meets attendance and punctuality standards
    • Logs customer calls
    • Knowledge and/or expertise in related area of responsibility.
    • Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.
    • Possesses strong organizational and time management skills, driving tasks to completion.
    • Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at an intermediate level.
    • Able to constructively work under stress and pressure when faced with high workloads and deadlines.
    • Able to create and conduct formal presentations.
    • Able to display a preference for interacting with people, being friendly, outgoing, articulate and socially at ease.
    • Able to express ideas clearly and convey necessary information.
    • Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at a basic level.
    • Able to work independently with minimum supervision.
    • Performs additional duties as assigned



    What we offer:


    The following benefits and programs are designed to assist our employees in meeting their individual and family needs: 

    • Medical, Dental Vision, Basic & Supplemental Life , ADD
    • Paid Vacation, Personal time, and Community Service time off
    • Tuition Reimbursement
    • 401K
    • Stock Purchase Plan
    • Employee Product Discounts
    • Career Growth and Development opportunities!
    • And so much more....

    Follow us on @TechDataCareers, to learn more about our culture, business, and opportunities with our company!

    About Us

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