Tech Data - Americas

  • Data Storage Field Services/Support Engineer II - Orange County, CA

    Location US-CA-Los Angeles
    Req Number
    2018-21078
    Weekly Work Hours
    40
    Shift
    9am-6pm
    Travel Required
    70%
    Relocation Assistance Available
    No
    Working Time
    Full-Time
  • Overview

    Do you have a passion for installing, configuring, and troubleshooting systems and servers?

     

    Our Data Storage Field Services/Support Engineer designs, analyzes, plans and modifies internal company systems and servers. Our team specializes in developing and evaluating systems and servers performance criteria and measurement methods. 

     

    Here at Tech Data we believe in excellence, so join our winning team today!

     

    Learn more about Tech Data Global Lifecycle Management Services by watching our video!

     

    Essential Duties & Responsibilities Required

    • Provides technical installation and support to users
    • Performs broad, moderately complex assignments for a client’s environment at the customer’s location or in a data-center that require originality and ingenuity, using appreciable latitude.
    • Provides technical support to external clients and interpret customer reported problem(s).
    • Analyze storage and network needs and recommends changes in design and/or procedures
    • Contributes to the design of data network architectures and integrations
    • Evaluates data hardware and software requirements and capabilities and makes appropriate recommendations based on findings
    • Installs, configures, tests, and troubleshoots data storage hardware and software
    • Establishes secure environments for systems being installed
    • Gathers statistics on performance capacity and availability

    Qualifications, Required Knowledge Skills & Abilities and Working Conditions

    • Thorough knowledge and frequent application of technical standards, principles, concepts and techniques.      
    • Develops solutions to a wide variety of problem and works on projects requiring evaluation and analysis.  Applies technical knowledge, concepts or theories when determining which solutions are best applied.   
    • Work is performed independently requiring judgment and discretion.  May receive limited guidance for new assignments.  Work may be reviewed for overall technical adequacy.       
    • Interacts mostly with internal company contacts. May represents department across organization or externally on projects.           
    • Actions impact the completion of milestones within a project. Failure to accomplish work or erroneous decisions may result in delays to portions of a project and allocation of additional resources to remedy.

     

    Experience & Education (Years & Type):

    • 3-5 years with bachelor's degree or equivalent (Bachelor's Degree Required)
    • 1-3 years with a master's degree

    Distinguishing Characteristics

    • (Preferred) – NetApp Storage (NCIE certification) 
    • (Plus) - VMware, Cisco, Nimble, Kaminario, Nutanix.
    • Travel for training and client support typically 75%

     

    When you help us and join our team, you'll get:

    • Medical, Dental, Vision Insurance
    • 401(k) and Employer Match
    • Employee Stock Purchase Plan
    • Tuition Reimbursement

    AND MUCH MORE!

     

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    About Us

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