Tech Data is one of the world’s largest technology providers in IT distribution. Tech Data is currently ranked No. 83 on the Fortune 100® and has been named one of Fortune’s “World’s Most Admired Companies” for seven straight years.
The Tech Data difference is in our people. Every day customers like Best Buy, CDW, Office Depot, etc… depend on us to help them cost-effectively support the technology needs of end users of all sizes, including small- and medium-sized businesses, large enterprises, educational institutions, government agencies, and consumers. Working for Tech Data, you will be supporting manufacturers such as, Apple, Brocade, Cisco, Dell, HP, IBM, Lenovo, Microsoft, Oracle, VMWare, etc…
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Job Summary: Provides field technical support to customers by serving as the primary technical interface for Tech Data products, solutions, and services. Performs a variety of product, and technical support functions which include research and resolution of pre-sales technical and process related issues. Such activities may include the following as well as other duties as assigned:
Job Level Specifications:
Work Experience: 6-9 years with bachelors' or equivalent combination of formal education and directly related experience. 4-7 years with master's
Education and Certification(s): Bachelor's degree or equivalent technical education Distinguishing Characteristics: May be required to travel 50% of the time Field based Certification in 3-4 brands or advanced technical certifications in 1-2 brands.