Tech Data - Americas

  • Specialist, Enterprise Systems II

    Location US-GA-Duluth
    Req Number
    Weekly Work Hours
    Travel Required
    Relocation Assistance Available
    Working Time
  • Overview

    Job Summary: Performs a variety of product, technical and engineering support functions inclusive of research, design and development of computer software/hardware systems. Creates, presents and/or executes strategies and prioritizes activities based on critical path analysis.

    Essential Duties & Responsibilities Required

    Responsibilities and Duties: Duties other than those specified may be assigned.

    • Responsible for maintaining purchase orders: both inbound and outbound orders
    • Evaluation of Computer Hardware: Servers, Tape Libraries, and Tape Drives
    • Tests and diagnose problems to determine causes of failure and corrective actions
    • Audits all systems and devices, then breaks down to be put away for inventory
    • Develops documentation for computer configurations and maintains appropriate records to insure computer recovery due to failure
    • Assists with the installation and configuration of computer equipment used
    • Checks off purchase orders to make sure all parts and devices are received correctly according to Accellos data base.
    • Assists other auditors and engineers with day-to-day operations


    Consults with engineering and management to troubleshoot problems. Prepares or directs preparation of product for inbound or outbound orders. Test and configures a variety of Enterprise hardware, operating system software, and peripherals. Assembling Enterprise Systems, disk drives, mass storage devices and peripheral equipment and/or other related components. Troubleshoots and resolves integration and configuration problems involving system analysis. Troubleshoots problems to diagnose malfunctions and equipment failures and takes appropriate actions based on process requirements. Completes appropriate documentation regarding defective parts replacement, shipping, build process updates, etc.   Acquiring basic knowledge of job content, practices and procedures. Still learning skills necessary to fully perform job. Performs functions that are routine in nature with minimal complexity or variation. Work is performed under supervision and receives detailed instructions to perform tasks. Follows priorities provided to them for performing work. Interacts mostly with immediate peers within assigned work group. Limited interaction and information exchange with other internal departments or work groups may be required to perform role. Impact of decisions is typically contained within assigned work.


    Qualifications, Required Knowledge Skills & Abilities and Working Conditions

    Work Experience:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Great opportunity for a technician with hand on skills with good troubleshooting skills. The requirements listed below are representative of the knowledge, skill, and/or ability required. The employee is occasionally required to lift up to 10 pounds; up to 25 pounds and up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Typically more than one year Education and Certification(s): High School Diploma or equivalent Distinguishing Characteristics: Specific department may require specialized certification, e.g. A+. Overtime may be required based on business need.


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