Tech Data connects the world with the power of technology. Our end-to-end portfolio of products, services and solutions, highly specialized skills, and expertise in next-generation technologies enable channel partners to bring to market the products and solutions the world needs to connect, grow and advance. Tech Data is ranked No. 83 on the Fortune 500® and has been named one of Fortune’s World’s Most Admired Companies for nine straight years. To find out more, follow us on Twitter, LinkedIn, and Facebook.
This position provides advanced support to customers, employing a high degree of customer service, technical expertise, and timeliness when analyzing, determining and solving client issues. Uses sophisticated techniques for resolving problems including having a deeper understanding of the interrelationships between infrastructure components and services from network components through to the application layer.
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The requirements listed below are representative of the knowledge, skill, and/or ability required. Able to: