Job Summary: Accountable for end to end customer engagement for cross brand solutions that drive revenue growth, profitability, key business metrics and secure customer satisfaction across multi-vendor solutions. Responsible for analyzing and understanding the customer?s needs and aligning company offerings and resources to meet those needs.
Job Level Specifications: Demonstrated ability to manage to customer focused program requirements within a team environment utilizing influence to gain needed support. Strong written and verbal presentation and communication skills. Demonstrated customer skills working with both external and internal customers. Demonstrated knowledge and application of operations processes and techniques including a thorough understanding of supplier and Tech Data logistics and the impact on the supply chain, customer requirements and ROWC Demonstrated process management skills. Proficient in the utilization of the MS Office products.
Three years of progressive experience including selling, promoting solutions to customers in a technical or product support role within a computer products, system solutions-related distribution business or similar role.
Education and Certification(s): Associate Degree in business, marketing, computer science or related field or an equivalent combination of formal education, training and directly related progressive job experience. Product and supplier certifications as required.