Provides field technical support to customers by serving as the primary technical interface for Tech Data products, solutions, and services. Performs a variety of technical support functions which include research and resolution of pre-sales technical and process related issues.
Job Level Specifications:
Work Experience: 3-5 years with bachelor's or equivalent combination of formal education and directly related experience. 1-3 years with master's Education and Certification(s): Bachelor's degree or equivalent technical education Distinguishing Characteristics: May be required to travel 50% of the time Field based Frequently represents organization as a prime technical contact on projects or contracts. Interacts with external professionals on significant technical matters requiring coordination between organizations.