Tech Data - Americas

  • Engineer, Field Break/Fix/Maintenance - Denver, CO

    Location US-CO-Denver
    Req Number
    Weekly Work Hours
    Travel Required
    Relocation Assistance Available
    Working Time
  • Overview


    Do you have a passion for installing, configuring, and troubleshooting systems and servers?


    Our HP Field Services/Support Engineer:

    • Tests and analyzes hardware, including system, server software, routers, switches, lines, modems, adapters and servers. 
    • Ensures optimum integration level of software products, infrastructure, and data based on business needs, communications systems, and evolving technologies.
    • Develops and evaluates server/system performance criteria and measurement methods.  
    • Provides technical support / part replacement and problem resolution for external clients at a customer’s location or data center environment. 


    Here at Tech Data we believe in excellence, so join our winning team today!


    Learn more about the Tech Data Global Lifecycle Management Services team by watching our video!



    Essential Duties & Responsibilities Required

    Principal Responsibilities:

    Provides technical data/voice support to users
    Work may be performed at a customer’s location or in a data center environment.
    Performs data/voice troubleshooting to isolate and diagnose server/system problems
    Installs, configures, tests, and troubleshoots server/system hardware and software

    Qualifications, Required Knowledge Skills & Abilities and Working Conditions

    Job Level Specifications:

    Foundational knowledge of technical principles, concepts and standards acquired via academic instruction and/or relevant work experience of substantially the same level.
    Develops solutions to defined tasks, typical problems and projects appropriate in scope and complexity.  May be solved by the application of specialized technical knowledge, concepts or theories.
    Work is usually performed independently and requires the exercise of judgment and discretion.  Receives initial direction and work may be reviewed for accuracy and quality.     
    Interacts mostly with immediate management, project leaders and other professionals within the department or function.
    Actions typically affect own work assignments and department but erroneous decisions or failure to accomplish work may require some assistance or resources from within the department to remedy.



    Typically less than 4 years with bachelor's or equivalent



    Bachelor's degree or equivalent experience


    Distinguishing Characteristics:

    Preferred - HP Certifications
    Plus - VMware VCP, Cisco UCS, Network+, Server+, HP-AIS, Nimble, Riverbed, NetApp, Radisys.
    Travel for training and client support typically 10 – 20%
    Cisco CCNA or equivalent level certification preferred
    Experience supporting IP routing, switching and network protocols
    Working knowledge of Cisco routers, switches and wireless access points
    Experience troubleshooting physical and logical network connectivity issues


    Lominger Competencies:

    Price of Admission

                15: Customer Focus     

                29: Integrity and Trust  


                61: Technical Learning 

                1: Action Oriented        

                51: Problem Solving

    About Us

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