Tech Data - US

Quality Analyst, Continuous Improvement

US-FL-Clearwater
Req Number
2017-18890
Weekly Work Hours
40
Shift
8-5
Travel Required
Less than 10%
Relocation Assistance Available
No
Working Time
Full-Time

Overview

Performs analysis and reporting from customer feedback, audit performance, and process improvement activities using statistical techniques.                        

Essential Duties & Responsibilities Required

•    Collect and analyze Logistics data in order to quantify financial impact and or opportunity from findings (60%)
•    Recommend improvements to boost performance and reduce costs (15%)
  
•    Provides analytical support for cross functional projects (15%)
  
•    Analysis and reporting for Logistics SLA performance (5%)
  
•    Supports Logistic Centers with Quality related activities as required (5%)
 
  Other Duties & Responsibilities:
 
•    Additional duties as assigned
•    Meets attendance and punctuality standards
 

Qualifications, Required Knowledge Skills & Abilities and Working Conditions

Experience:
 
•    3 to 5 Years of relevant work experience.
•    3 to 5 Years of experience directly managing / supervising employees.
  
Education & Certifications:
  
•    Bachelor's Degree preferred.
•    Bachelor's Degree required.
•    Other Education / Certifications: Six Sigma Certification

 

Working Conditions:
 •   Transportation Analyst

 

Required Knowledge, Skills & Abilities:
•   Able to communicate clearly and convey necessary information.
•   Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.
•   Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.
•   Possesses strong organizational and time management skills, driving tasks to completion.
•   Able to adjust readily to change and adapt as needed.
•   Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
•   Able to work independently with minimum supervision.
•   Able to maintain confidentiality of sensitive information
•   Able to build solid, effective working relationships with others.
•   Able to quickly learn new systems and technology.
•   Able to use relevant computer system applications at an intermediate level.
•   Able to use relevant computer system applications at an advanced level.
•   Occasional non-standard work hours or overtime as business requires.
•   Consistent non-standard work or overtime as business requires.
•   On-call availability required as necessary.

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