The Product Manager will focus on innovation in the areas of business process and product design to impact UI, API connectivity and platform functionality. This individual is a key contact point for business stakeholders, and will act as a liaison to the product development team. They will meet with the Product’s customers regularly to review strategy, requirements and design recommendations. In addition, the Product Manager will use market research and customer feedback to inform priority for the Product’s roadmap.
Represent the Product as an expert at industry events, in customer interactions, and during other external facing activities
Operationalize the Product through training and necessary documentation both internally and externally
Keep in touch with stakeholders of the product through regular communication
Communicate clearly and efficiently by coordinating product release communications
Provide sprint themes and new user stories for sprint planning along with acceptance criteria for those user stories
Be available for the development team in Scrum meetings
Work with the development team members as questions arise on user stories to ensure developers have all information needed to complete their change
Work with America's team to drive alignment on business objectives with regard to the product
1 to 3 Years of relevant work experience.
Previous experience with web or e-commerce platforms a plus
Basic knowledge of cloud and/or subscription based services a plus
Education & Certifications:
High School Graduate requiredl; Bachelor's Degree with Business Field of Study preferred.
Other Education / Certifications: Information Technology
Skills & Abilities:
Occasional non-standard work hours or overtime as business requires.
On-call availability required as necessary.
Professional, office environment.
Some travel required.